Resident Benefits Package

Changing filters, a known tenant responsibility for applicable HVAC preventative maintenance, is now as easy as opening the front door. We’ve made every effort to ensure your obligation to change the filter(s) is as easy as possible by having them delivered to your property approximately every 90 days. Along with our included annual system servicing, this helps you save up to 15% per year in utility billing, improves your indoor air quality, and reduces the hassles and liability of repairs on the heat and air conditioning systems. If the property does not have an HVAC system with replaceable filters, there will be no filter(s) provided and instead, we will make other arrangements for the professional care and cleaning of the HVAC system as part of this preventative maintenance fee.

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You’ll benefit by being added to our master insurance policy so all of your lease requirements on liability insurance are met.  We’ve secured the industry-leading value policy from an A-rated carrier to include $100,000 in liability and $10,000 in personal contents coverage.  You can also add additional coverages at your own additional expense as desired. (Note: Tenant has the option to provide proof of insurance by their own 3rd party vendor in lieu of this offer.)

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Now you can build your credit by renting too! Boost your credit score each time you pay rent on-time through our timely rent payment reporting program to all three credit bureaus (Equifax, Experian and Transunion). For existing tenants, we can retroactively report to the credit bureaus up to 24 months.

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Enjoy $1 million in identity theft coverage for all adult leaseholders complete with a US-based Identity Restoration Specialist. Our Identity Guard product also monitors data, alerts you to threats, helps recover lost information in addition to providing you with up to $1 million in recovery insurance.

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Transferring the required utilities into your name is easy with our Utility Concierge Service. Simply schedule a convenient time with the Utility Concierge directly and they  will take it from there! (This service is recommended if your move in date is 72 hours or later from receiving this notice).

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We celebrate every chance we get! Now, you’ll be rewarded for paying your rent on-time and earn rewards for gift cards along with substantial savings when shopping in the Piñata online marketplace. You will receive a welcome email from Piñata - simply download the app to your smart device using the link included in that email and earn points just for signing up! Participating vendors include Amazon, Costco, Target and dozens more name brand products and services!

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As a licensed real estate company, if/when you are ready to transition from renting to home ownership, we can help!  Our leasing division is happy to work in partnership with our dedicated sales team to help time your lease end with a purchase and set you up to receive information during your tenancy about market changes and new and exciting purchase opportunities.

We make the extra effort to complete a walk-through of the home with you, to share pertinent property details and to assist you with your move-in inspection using our state of the art software provider. This makes it quick and easy for you to provide a condition report and property photos as desired to document noted pre-existing damage or other discrepancies in the property condition.

Pay your rent online, access documents and submit those maintenance requests any time, 24/7. We know life is busy, we provide this tenant portal to help make these tasks easy to accomplish!

Set it and forget it! Sign up for one-time or automatic recurring electronic rent payments via e-check  or credit card (3rd party transaction fees apply).

During normal business hours.  We have paid staff that answer our business phone line during normal business hours to minimize your need to have to navigate through automated systems!

Reach a live person after hours for emergency maintenance concerns. 

To ensure your property is in optimal condition and repair during your tenancy. 

We use an array of carefully vetted and selected highly skilled and professional technicians for all repairs and maintenance services.  You can feel comfortable knowing they are reputable, licensed, and insured.

If/when you need it, we will promptly respond to any request for a rental and payment history from a mortgage company or other landlord. We are happy to be your credit reference!